Ardaykaab ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Ardaykaab mobile application and website (the "Platform").
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you register or use our services, we may collect the following types of information:
1.1 Personal Information
- Account Information: Full name, email address, phone number, and password
- Profile Information: Academic department, semester, and user preferences
- Payment Information: Mobile money details required to process transactions
- Order Information: Purchased books, order history, and delivery details
1.2 Automatically Collected Information
When you use the Platform, we may automatically collect:
- Device details (device type, operating system, unique identifiers)
- Usage data (login times, pages viewed, app performance, crash reports)
- Location data (only if you give permission)
2. How We Use Your Information
We use your information to operate and improve Ardaykaab, including:
2.1 Service Delivery
- Process and deliver book orders
- Send order confirmations and updates
- Provide customer support
2.2 Account Management
- Create and manage your account
- Verify identity and secure access
- Send important account-related notifications
2.3 Communication
- Send transactional messages (receipts, confirmations)
- Inform you about relevant books and academic materials
- Respond to your questions and requests
2.4 Platform Improvement & Security
- Analyze usage to improve features and performance
- Prevent fraud and unauthorized access
- Maintain system security and stability
3. Information Sharing and Disclosure
We do not sell or rent your personal data.
We may share information only in the following cases:
3.1 Service Providers
With trusted third parties who help us operate the Platform, such as:
- Payment processors
- Email and notification services
- Cloud hosting providers
These providers are required to protect your data.
3.2 Legal Obligations
If required by law, regulation, or valid legal request.
3.3 Business Transfers
If Ardaykaab is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Data Security
We use reasonable technical and organizational measures to protect your data, including:
- Data encryption in transit and at rest
- Secure authentication systems
- Restricted access to personal data
- Regular security updates and reviews
Despite our efforts, no system is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services
- Meet legal or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal requirements)
- Request a copy of your data (data portability)
- Opt out of promotional communications at any time
Requests can be made by contacting us using the details below.
7. Children's Privacy
Ardaykaab is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. Significant changes may also be communicated via email or in-app notification.
Continued use of the Platform means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy:
- Email: Ardaykaab2025@gmail.com
- Support: Ardaykaab2025@gmail.com
- Website: ardaykab.com
© 2025 Ardaykaab. All rights reserved.